Crystal Washington
A technology expert with a relatable approach, Crystal Washington helps organizations increase profits and productivity by harnessing AI/ChatGPT and leveraging social media, apps, and the web.
One of Forbes’ 50 Leading Female Futurists, Crystal Washington helps global brands like Google, Microsoft, and GE use cutting-edge technology to drive performance and take their business to the next level.
After working in revenue management and corporate sales managing Fortune 500 accounts and repeatedly breaking company records, Crystal founded her own social media consulting firm called Black-Market Exchange, which became enormously successful. Infusing humor and wit, Crystal is known for her ability to take complex technology topics and make them easy to understand and accessible for everyday professionals and small business owners, across generations.
Whether discussing her crazy technology missteps or how to combine online with offline customer interactions to build relationships, audiences relate to her practical, non-tech jargon approach to using tech to make us all more efficient, effective, and connected. Attendees walk away with clear strategies they can immediately implement.
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