Business Support Associate

The Business Support Associate’s activities impact the company’s efforts to serve our speakers and customers by helping maximize the sales team's efficiency and continually improve our business processes. We offer a competitive salary, supportive work environment, and generous benefits. A successful Business Support Associate at Keppler Speakers exhibits individual initiative, collaborative teamwork, organization, attention to detail, and follow through.

Desired Skills and Experience:

•    Bachelor’s degree or equivalent professional experience
•    Energetic self-starter with a polite and professional demeanor
•    Strong time-management with the ability to multi-task  
•    Highly organized  
•    Strong attention to detail with consistent follow-up
•    Outstanding interpersonal and communications skills (verbal and written)
•    Ability to work independently as well as in a team-oriented environment
•    Creative problem solver
•    Ability to thrive in a fast-paced work environment
•    Computer savvy; proficiency with Microsoft Suite of products (Word, Excel, Outlook)
•    Ability to research via phone and the internet
•    Maintain a high level of quality control 
•    Familiarity with sales organizations; previous sales support or event experience is a plus
•    Hybrid work environment: must be able to work both remotely and in the office as needed

Sample Responsibilities:

•    Facilitate paperwork and revisions involved in electronic contracting processes
•    Track receipt of contracts, fees and expenses
•    Correspond professionally with speakers and customers
•    Regularly communicate with Agent(s), other departments and team members regarding workflow
•    Continually update database (Salesforce a plus)
•    Pitch in where needed to help the office with special projects 

Along with competitive salary, benefits include: health, dental and vision insurance plans; 401K plan; company-paid life insurance, long and short-term disability; paid time off and paid company holidays; flexible spending or health savings accounts for medical and dependent care expenses, pre-tax transportation deductions for parking and Metro, and more.

If you are a professional, energetic team player with a positive attitude, please send your resume to jobs@kepplerspeakers.com with the job title Business Support Associate in the subject line. We look forward to discussing this exciting opportunity.